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Datawright Blog: Latest Industry Insights

Spreadsheets for field service management: wrong tool, wrong problem

Posted by Nicola Mullen

Spreadsheets for field service management: wrong tool, wrong problem

When the only tool that you have is a hammer, every problem looks like a nail. While there’s a lot of truth in this observation, it’s one that many of us may inwardly laugh at. We couldn’t be so stupid as to make that mistake ourselves... could we? But when it comes to spreadsheets, think again.

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Is this the future of the manufacturing industry?

Posted by Ian Jack

Future of mnaufacturing - blog header.png

A recent Oxford study estimates that by 2034, 47% of all jobs will have been taken over by a robot—either in the form of a physical robot on the factory floor, or a robot in the form of a computer program, or a combination of the two. Far-fetched? Far from it: this, say experts, is likely to be the future of manufacturing.

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Catagories: Industry trends, Manufacturing business


Cheers! Here’s to Britain’s Brexit bounce back!

Posted by Andy Gough

Cheers! Here’s to Britain’s Brexit bounce back!

Few commentators were prepared for the scale of the “Leave” vote in June’s Brexit referendum. Both politicians and the manufacturing industry were undeniably shocked at the outcome, and the Bank of England lost little time in slashing interest rates to a historic low of 0.25%, and taking steps to bolster domestic demand.

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Catagories: Manufacturing business


What the future of field service customer service should look like

Posted by Dave Cann

What the future of field service customer service should look like

As consumers, we have all seen how advances in technology have enormously changed our expectations of customer service. The bar is high—and we are collectively pushing it higher, demanding best-in-class Amazon-style excellence from all the organisations with which we interact.

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Catagories: Industry trends, Field Service business, Customer Service


Innovation in manufacturing: 3 top takeaways from the EEF’s Innovation Monitor survey

Posted by Ian Jack

Innovation in manufacturing: 3 top takeaways

For manufacturers, innovation is crucial. Innovation drives sales, productivity, process performance, new product introductions—and ultimately, job growth and profitability. But innovation in the manufacturing industry isn’t easy. It takes time, resources, and skills, and can’t always be driven along predictable paths.

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Catagories: Manufacturing business


2016 ERP Report: 8 Significant Findings [Infographic]

Posted by Nicola Mullen

2016 ERP Report: 8 Significant Findings 

Finding the right ERP system and the right ERP vendor can be challenging. Once found, implementing that ERP system is an expensive proposition; not just in terms of budget, but also in terms of time and resources. It’s crucial to make the right ERP choice that fits your business.

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Catagories: Industry trends, ERP


Growing a manufacturing business: 6 often-overlooked secrets of success

Posted by Andy Gough

Growing a manufacturing business: 6 often-overlooked secrets of success

 

Growing a manufacturing business isn’t easy. And rarely is the challenge harder than it is for smaller manufacturers, where hard-pressed senior management must spread themselves thinly across multiple activities—handling finances, marketing, product development, quality control, human resources and much more.

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Catagories: Industry trends, Manufacturing business, ROI


What are the advantages of SaaS software for manufacturers?

Posted by Dave Cann

What are the benefits of SaaS software for manufacturers?

According to experts, manufacturers are leading the way with Software as a Service (SaaS) adoption. Despite this, there is still some confusion about SaaS deployment options.

So how does SaaS ERP measure up to the more traditional ‘on-premise’ model? And what exactly are the benefits for your manufacturing business? Here’s a rundown:

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Catagories: Cloud, Manufacturing business, ERP


7 strategies for supply chain management success

Posted by Ian Jack

7 strategies for supply chain management success

A lot of the time, supply chain strategies are ‘top down’ affairs, and very—well—strategic. ‘Be a low-cost producer,’ for instance. Or ‘achieve a fast time-to-market.’ Or ‘respond quickly to changing fashions.’

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Catagories: Manufacturing business, ROI


5 critical KPIs for monitoring field service engineer performance

Posted by Lydia Duckitt

5 critical KPIs for monitoring field service engineer performance

For any field service business, its engineers are clearly a vital resource.

And most field service businesses, it’s fair to say, have KPIs in place for monitoring and measuring performance. But are they the right field service engineer performance KPIs?

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Catagories: First-time Fix Rates, Field Service business