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Datawright Blog: Latest Industry Insights

Barry Thompson

Barry Thompson
Barry is Customer Account Manager at Datawright.
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Recent Posts

Field Service KPIs: What’s Missing From Yours?

Posted by Barry Thompson

Field Service KPIs: What’s Missing From Yours?

The success of any business — be it in field service or not — rests upon staff performance. You can have the finest vehicles, machinery and equipment, but if staff performance is low, business growth and performance will naturally be stunted.

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Catagories: First-time Fix Rates, Field Service Business, Field Service Trends


What Is CRM Software?

Posted by Barry Thompson

What is CRM Software?

As markets get tougher and competition increases, businesses are doing all they can to streamline internal processes, maximise efficiencies and ultimately improve the overall customer experience. To do so, many are investing in specialist software to improve the day-to-day running of their business.

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Catagories: CRM


Supply Chain Security: Threats & Opportunities

Posted by Barry Thompson

Supply Chain Security

Your supply chain is a complex network of people, processes and technology that play a fundamental role in the operability of your business. Without it, productivity would cease — but is your current supply chain putting your business at risk?

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Catagories: Manufacturing Business, Supply Chain


7 ways that manufacturers can improve their inventory management

Posted by Barry Thompson

Improve your inventory management

Most manufacturing businesses have too much cash tied up in excess inventory—finished goods, raw materials, and work-in-progress. What’s more, most manufacturing businesses know that they have too much cash tied up in inventory.

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Catagories: Manufacturing Business, ROI


5 emerging ERP software trends set to shape your business

Posted by Barry Thompson

5 emerging ERP trends set to shape your business

Here’s a thought: how competitive would your business be if it had to rely on an ERP system that was 15-20 years old? You don’t have to be a genius to figure out that the answer is “probably not very competitive”.

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Catagories: Business Intelligence, Manufacturing Trends, ERP, Industry 4.0 / IoT


3 compelling reasons for an ERP software upgrade

Posted by Barry Thompson

3 compelling reasons to upgrade your ERP software

Here at Datawright, we often encounter businesses looking for a new ERP system. Nothing unusual about that, you might think. But what is startling is the number of those businesses whose current ERP software is unsupported.

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Catagories: Manufacturing Business, Field Service Business, ERP


Will mobile technology transform chemical manufacturing?

Posted by Barry Thompson

Will mobile technology transform chemical manufacturing?

The UK’s chemical manufacturing industry is something of an unsung success story. According to the Chemical Industries Association, chemical and pharmaceutical businesses in Britain contribute over £15bn a year to the UK’s GDP, and make up the country’s largest manufacturing export sector, with exports of nearly £50bn each year. But despite this impressive performance, is the chemical manufacturing industry making full use of mobile technology? 

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Catagories: Business Intelligence, Manufacturing Trends, Manufacturing Business


To get more from your ERP system, join your ERP user group

Posted by Barry Thompson

To get more from your ERP system join your ERP user group

There are two inevitable facts about ERP systems. First, by their very nature, they can be complex. And typically, too, they contain many more features than the average business tends to use—although that isn’t to say that they wouldn’t use them, if they understood more about them.

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Catagories: Customer Service, ERP


Keep your field service engineers connected!

Posted by Barry Thompson

Keep your field service engineers connected

To field service management organisations, the productivity of field service engineers is vital. But are field service organisations themselves putting up barriers to improving that productivity, by forcing field service engineers to work with difficult-to-use mobile computer equipment?

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Catagories: Field Service Business, Field Service Trends


Is it time for an ERP healthcheck?

Posted by Barry Thompson

Is it time for an ERP health check?

These days, most manufacturing and service management businesses have some kind of ERP system in place. But much less commonplace are manufacturing and service management businesses with ERP systems that are a perfect ‘fit’ for them, adding value along the entire order-to-cash process. To the rescue: a periodic ERP healthcheck—in order to make sure that your ERP is still delivering on its original promise.

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Catagories: Manufacturing Business, Field Service Business, ERP