Rss

Datawright Blog: Latest Industry Insights

Barry Thompson

Barry Thompson
Barry is Customer Account Manager at Datawright.
Find me on:

Recent Posts

How Field Staff Management Leads To Great Customer Service

Posted by Barry Thompson

Field Staff- blog header.png

Across every single sector, customer service is key. In business, happy customers equal increased sales, return custom and positive referrals, all of which are crucial drivers to the success of any business.

Read More >>

Catagories: Field Service Business, Customer Service


The Environmental Impact Of Digital Transformation In Manufacturing

Posted by Barry Thompson

Environmental Impact of Digital Transformation in Manufacturing

The very nature of manufacturing means that waste is a real issue. Whether it’s energy bi-products emitted by machinery or offcuts of materials used in the manufacturing process, minimising wastage is a priority for every manufacturer and not just in terms of cost.

Read More >>

Catagories: Manufacturing Business, ERP, Industry 4.0 / IoT


Field Service KPIs: What’s Missing From Yours?

Posted by Barry Thompson

Field Service KPIs: What’s Missing From Yours?

The success of any business — be it in field service or not — rests upon staff performance. You can have the finest vehicles, machinery and equipment, but if staff performance is low, business growth and performance will naturally be stunted.

Read More >>

Catagories: First-time Fix Rates, Field Service Business, Field Service Trends


What Is CRM Software?

Posted by Barry Thompson

What is CRM Software?

As markets get tougher and competition increases, businesses are doing all they can to streamline internal processes, maximise efficiencies and ultimately improve the overall customer experience. To do so, many are investing in specialist software to improve the day-to-day running of their business.

Read More >>

Catagories: CRM


Supply Chain Security: Threats & Opportunities

Posted by Barry Thompson

Supply Chain Security

Your supply chain is a complex network of people, processes and technology that play a fundamental role in the operability of your business. Without it, productivity would cease — but is your current supply chain putting your business at risk?

Read More >>

Catagories: Manufacturing Business, Supply Chain


7 ways that manufacturers can improve their inventory management

Posted by Barry Thompson

Improve your inventory management

Most manufacturing businesses have too much cash tied up in excess inventory—finished goods, raw materials, and work-in-progress. What’s more, most manufacturing businesses know that they have too much cash tied up in inventory.

Read More >>

Catagories: Manufacturing Business, ROI


5 emerging ERP software trends set to shape your business

Posted by Barry Thompson

5 emerging ERP trends set to shape your business

Here’s a thought: how competitive would your business be if it had to rely on an ERP system that was 15-20 years old? You don’t have to be a genius to figure out that the answer is “probably not very competitive”.

Read More >>

Catagories: Business Intelligence, Manufacturing Trends, ERP, Industry 4.0 / IoT


3 compelling reasons for an ERP software upgrade

Posted by Barry Thompson

3 compelling reasons to upgrade your ERP software

Here at Datawright, we often encounter businesses looking for a new ERP system. Nothing unusual about that, you might think. But what is startling is the number of those businesses whose current ERP software is unsupported.

Read More >>

Catagories: Manufacturing Business, Field Service Business, ERP


Will mobile technology transform chemical manufacturing?

Posted by Barry Thompson

Will mobile technology transform chemical manufacturing?

The UK’s chemical manufacturing industry is something of an unsung success story. According to the Chemical Industries Association, chemical and pharmaceutical businesses in Britain contribute over £15bn a year to the UK’s GDP, and make up the country’s largest manufacturing export sector, with exports of nearly £50bn each year. But despite this impressive performance, is the chemical manufacturing industry making full use of mobile technology? 

Read More >>

Catagories: Business Intelligence, Manufacturing Trends, Manufacturing Business


To get more from your ERP system, join your ERP user group

Posted by Barry Thompson

To get more from your ERP system join your ERP user group

There are two inevitable facts about ERP systems. First, by their very nature, they can be complex. And typically, too, they contain many more features than the average business tends to use—although that isn’t to say that they wouldn’t use them, if they understood more about them.

Read More >>

Catagories: Customer Service, ERP