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Datawright Blog: Latest Industry Insights

Dave Cann

Dave Cann
Dave is Pre-Sales Consultant at Datawright.
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Recent Posts

Communication In Manufacturing

Posted by Dave Cann

Communication - blog header.png

Let’s talk: communication in manufacturing

As you’ll already know, manufacturing is all about supply and demand. Unfortunately, the systems we have in place often make this process significantly more complex. From managing a lengthy supply chain to monitoring the key production processes, many steps are involved in manufacturing — and visibility and awareness of each is key.

Of course, a lot of this comes down to communication. It’s of vital importance to all businesses, but especially to manufacturers when each individual step of the process depends on the last and is crucial to the next.

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Catagories: Manufacturing Business, Customer Service


Taking Stock: How to Improve Stock Control

Posted by Dave Cann

Stock Take - blog header.png

While employees may dread their annual stock checks, there’s no denying that stock control is crucially important to manufacturers.

Without an effective stock control system in place, you’re blind to the assets you have. You’re not ignorant of how many employees are on your payroll, so why would you ignore the stock levels within your business?

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Catagories: Manufacturing Business, ROI, ERP


Field service management: what to look for in your software

Posted by Dave Cann

Field service management software - what to look for

As our digital dependence grows stronger, businesses are becoming increasingly reliant on technology. However, from time to time, this technology can fail us — that’s where field service management comes into play.

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Catagories: Field Service Software, Field Service Business


What the future of field service customer service should look like

Posted by Dave Cann

What the future of field service customer service should look like

As consumers, we have all seen how advances in technology have enormously changed our expectations of customer service. The bar is high—and we are collectively pushing it higher, demanding best-in-class Amazon-style excellence from all the organisations with which we interact.

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Catagories: Field Service Business, Customer Service, Field Service Trends


What are the advantages of SaaS software for manufacturers?

Posted by Dave Cann

What are the benefits of SaaS software for manufacturers?

According to experts, manufacturers are leading the way with Software as a Service (SaaS) adoption. Despite this, there is still some confusion about SaaS deployment options.

So how does SaaS ERP measure up to the more traditional ‘on-premise’ model? And what exactly are the benefits for your manufacturing business? Here’s a rundown:

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Catagories: Cloud, Manufacturing Business, ERP


What is Cloud ERP? The essential facts you need to know

Posted by Dave Cann

What is Cloud ERP: The essential facts!

Even five years ago, most businesses looked doubtfully at Cloud ERP. Too risky, they judged. Too much of a leap in the dark, technology-wise. Great for startups wanting a low-cost ERP solution from day one—but not appropriate for established businesses.

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Catagories: Cloud, Manufacturing Trends, Field Service Trends


CRM software: Unlocking your hidden sales team

Posted by Dave Cann

CRM Software: Unlocking your hidden sales team

Most of us in the manufacturing industry are familiar with the notion of the ‘hidden factory’—productive capacity locked away in inefficiencies such as slow-running machines, lengthy setups, and yield losses. Remove those inefficiencies, and—voilà—you’ve created extra production capacity, exactly as if you’d extended the factory.

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Catagories: Manufacturing Business, CRM


Building the fully-engaged manufacturing workforce: 3 secrets of success

Posted by Dave Cann

Building the fully-engaged manufacturing workforce

What’s the most important resource in your factory? Some manufacturing directors will point immediately to a large and expensive piece of vital equipment, or perhaps the factory’s ‘bottleneck’ constraint. But they’re wrong: it’s the workforce. For without a fully-engaged manufacturing workforce, any factory faces an uphill struggle if it’s to consistently deliver high levels of customer satisfaction, quality, productivity, and due date performance.

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Catagories: Manufacturing Business


3 key drivers of an effective service management software implementation

Posted by Dave Cann

3 key drivers of an effective service management software implementation

Service management software can make a major contribution to the profitability and efficiency of a service management operation - not to mention the level of customer satisfaction that it achieves. But only, of course, if that service management software has been successfully implemented, and actually delivers on its promise.

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Catagories: Field Service Software, ROI


Cloud computing: 5 reasons to switch now

Posted by Dave Cann

Cloud computing: 5 reasons to switch now

Operations-centric businesses generally aren’t technology ‘early adopters’. Manufacturers and field service businesses alike prefer to take a conservative view of new technologies, embracing them only when the advantages (and risks) of doing so are well understood. But today, cloud computing has reached that tipping point.

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Catagories: Cloud, Manufacturing Trends, Manufacturing Business, Field Service Business, Field Service Trends