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Datawright Blog: Latest Industry Insights

Lydia Duckitt

Lydia Duckitt
Lydia is Business Development Consultant at Datawright.
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Recent Posts

The Future of the Industrial Internet of Things (IIoT) in Manufacturing

Posted by Lydia Duckitt

The Industrial Internet of Things (IIoT) in Manufacturing

You’ll likely have already heard the terms Internet of Things (IoT) or Industrial Internet of Things (IIoT) bandied around. However, if you’ve put them down as simply being the latest in a long line of manufacturing buzzwords, you’re very much mistaken.

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Catagories: Shop Floor Data Capture, Manufacturing Trends, Manufacturing Business, Industry 4.0 / IoT


Manufacturing Software Glossary: Making Sense of the Acronyms

Posted by Lydia Duckitt

Glossary - blog header.png

Acronyms are designed to speed up communication, but if you don’t know what they mean, they can be more of a hindrance than a help!

From ERP to HCM, MES and CRM, manufacturing and software is a minefield of shortened terms and phrases. They can often put the most experienced minds to the test, so to help I’ve compiled this brief glossary of key manufacturing software terms. Make it your bible!

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Catagories: Manufacturing Business, CRM, ERP


Stock Control: An Overview

Posted by Lydia Duckitt

Stock control: an overview

When it comes to stock levels, manufacturing businesses face a double-edged sword. Keeping a high volume of parts and products in stock means there’s little chance of running-out of an item that could severely delay or halt the production process. This helps to keep costs down, as expensive emergency supplies are not required. While it may seem like the most logical option, it isn’t as simple as it sounds.

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Catagories: Manufacturing Business


5 critical KPIs for monitoring field service engineer performance

Posted by Lydia Duckitt

5 critical KPIs for monitoring field service engineer performance

For any field service business, its engineers are clearly a vital resource.

And most field service businesses, it’s fair to say, have KPIs in place for monitoring and measuring performance. But are they the right field service engineer performance KPIs?

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Catagories: First-time Fix Rates, Field Service Business, Field Service Trends


How ERP workarounds are costing you money

Posted by Lydia Duckitt

How ERP workarounds are costing you money

In manufacturing, ERP workarounds are relatively commonplace. Workarounds such as spreadsheets or Microsoft Access databases, for instance, or even manual ledgers. Or supplementary systems, installed to perform tasks that the business’s manufacturing ERP system can’t perform: an EDI add-on, for instance, or an e-commerce capability.

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Catagories: ROI, ERP


Start here: 3 ways to improve your first-time fix rate

Posted by Lydia Duckitt

3 ways to improve your first-time fix rate

How’s your first-time fix rate performance? If it’s less than 88%, then analyst firm Aberdeen Group has news for you: you’re not best in class. And perhaps rubbing salt in the wound, they suggest that if it’s less than 80%, you’re not even average.

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Catagories: First-time Fix Rates, Field Service Business, Field Service Trends


Enterprise Resource Planning solution from Datawright

Posted by Lydia Duckitt

ERP Solution from Datawright

With the increasing requirement for efficient, systems and fast simple service, it is no surprise that one of the most important technological offerings to a growing business is Enterprise Resource Planning software.

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Catagories: Manufacturing Business, ERP